He shoots: We Score: Gapuma Group Sets the Standard in Quality Management
10 February 2026
We’re delighted to announce that Gapuma Group has successfully passed its annual ISO 9001:2015 surveillance audit with zero non-conformities—a testament to our unwavering commitment to quality management excellence.
ISO 9001 certification operates on a rigorous three-year cycle, with annual surveillance audits conducted to ensure organisations maintain the highest standards of quality management between recertification. This recent audit was performed by DNV Business Assurance, one of the world’s most authoritative and trusted certification bodies, whose independent assessment validates our continued compliance and operational excellence.
This outstanding result is the culmination of a full year’s meticulous preparation led by our Quality & Office Manager, Ash Unadkat. Ash’s expertise, dedication, and exceptional attention to detail were instrumental in achieving this perfect score. The comprehensive quality of documentation, systems, and processes he presented to the auditor demonstrated a mastery of quality management that impressed DNV throughout the assessment. His strategic approach to preparation and flawless execution ensured that every aspect of our quality management system met—and exceeded—the rigorous standards required.
The audit also highlighted the strength of our systems across all operational areas, with our Logistics and Trading divisions receiving outstanding feedback for their robust processes and thorough documentation. Special commendation also goes to Neha Sampat, Operations Manager, and Yanish Bhageerutty, Business Development Manager—who, despite having just returned from a productive trip to West Africa, left no question unanswered during his comprehensive presentation. Their depth of knowledge and professionalism impressed our auditors considerably.
Maintaining ISO 9001 certification isn’t simply about meeting standards—it’s about embedding quality into every aspect of our operations, from procurement and logistics to customer service and continuous improvement. This success reinforces our position as a trusted partner in our industry.
Finally a great vote of thanks to Stephen Harris, Operations Director, and every team member who contributed to this collective achievement. Your professionalism and commitment to excellence continue to set Gapuma Group apart.