Fifteen years. That’s not tenure — that’s a legacy

3 March 2026

Today, Gapuma Group celebrates a remarkable milestone: Neha Sampat, our Operations Manager, marks 15 years of extraordinary service — and we couldn’t be prouder.

Neha leads our logistics division with a precision and dedication that has quietly, and not so quietly, set the standard for what operational excellence looks like. Under her stewardship, the team she has built handles every dimension of our consignment operations — from warehousing and freight coordination to last-mile delivery — with a consistency that is genuinely rare in this industry.

The numbers speak for themselves. Neha’s team holds benchmark-level performance across completion rates, order accuracy, on-time delivery, returns processing, and customer satisfaction scores. Carrier compliance, damage rates, inventory precision, and dwell time management — the metrics that separate good logistics from great logistics — all bear the hallmark of her leadership.

But beyond the data, it is the culture Neha has cultivated that sets Gapuma apart: a team that treats every consignment as a commitment, and every customer as a relationship worth protecting.

Fifteen years of showing up, raising the bar, and making the complex look effortless.

Neha, from everyone at Gapuma Group — thank you. Here’s to the next chapter.

🎉 Congratulations on 15 incredible years.